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Shipping, Delivery and Payment Methods

Free shipping to Europe on all purchases of 450 € and over, to Italy on all purchases of 230 € and over, order now and take advantage of free shipping!

Delivery Times

Your purchase order are delivered normally within 24 hours from shipment to any destination in Italy, excluding Calabria and Islands and some remote locations, where delivery times can stretch up to 48 hours;
International (Europe*) shipments are delivered within 48/72 hours.
At the time of shipment you will receive a confirmation e-mail containing a tracking number that will allow you to check the transit status of your shipment online.

* Please note in some countries, such as Switzerland, our delivery terms are Ex Works, therefore "the buyer pays all transportation costs and also bears the risks for bringing the goods to their final destination".

In order to minimize transit times and further preserve the freshness of our products, during the period from April 1 to October 31 shipments of orders received on Thursdays and Fridays are made on the following Monday; all other orders are processed normally on the the following working day.

Shipping Rates

A shipping fee will apply, based on the destination and total weight of the goods in the shipment, indicatively according to the following rates, anyway from time to time calculated and advised:

for Italy (for orders under 230 €):

< 30 Kg 15,00 / 28,00 €

> 30 Kg 40,00 €

for Europe (for orders under 450 €):

< 30 Kg 26,00 / 48,00 €

< 50 Kg 65,00 €

In Case of Failed Delivery

If the recipient is absent at the time of delivery, the driver will leave a notice and then make a new delivery attempt on the following day, up to a maximum of three delivery attempts. The Customer shall make contact with the carrier if they want to have their shipment to be delivered to a different address, reschedule delivery for a day when they will be available to receive it, or arrange to collect the shipment at the premises of the carrier. After the third unsuccessful delivery attempt, the carrier will hold the shipment at a nearby facility for five days before returning it to the sender.

In Case of Damaged Goods

Upon delivery, the customer shall verify the number of packages and carefully check the external appearance of the parcels. If the number of delivered parcels does not correspond to that indicated on the waybill, on the accompanying invoice or transport document, or if the packaging offers clear signs of tampering, alteration or deformation leading to assume any damage or alteration of the contents, the Customer shall accept it by signing the consignment note with the wording "WITH RESERVE" in order to verify the condition of the goods. In the event that one or more items are not in perfect condition because they were damaged during transport, the Customer shall promptly notify the merchant via e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Payments

All orders are charged when the payment has been processed. The payments, inclusive of transport fees are always paid in advance and must be sent when the purchase is made.

Be-Eat accepts payment by bank transfer, credit cards VISA, Mastercard, American Express and Paypal.

Be-Eat will release all tax documents with the goods delivered.

When paying by credit card, financial information (eg, the number of credit card / debit card or expiration date) will be sent by encrypted protocol to PAYPAL, IWSMILE or UIBANK which provide remote electronic payment services, without third parties access to them in any way. Such information will never be known to Be-Eat.

In case of refund operation, following the excersise of the right of withdrawal, Be-Eat will put in place, through these banking circuits, the procedures necessary for the proper end of the re-payment.

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P.IVA / VAT N° 03303190122